Do you guarantee our tenants will always make the payment and will not damage the property?

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Do you guarantee our tenants will always make the payment and will not damage the property?

It has been asked if we will guarantee that a tenant will not damage the property. There are risks inherent to landlording that are choices owners make when they engage in the practice, with or with out a management company. Realty Trust Services is a management company not an insurance company. If you can not afford the risk you SHOULD NOT take that risk and SHOULD look at alternatives other than being a landlord. Tenant damaging the property and tenant non payment of rent both are things we can’t guarantee because we simply are not able to fully control another human being. However using screening techniques and following up with tenants we can help mitigate these very real landlording risks and that is why that is part of the benefits we bring to the table as a management company.

While we strive to have all our tenants pay rent early through online payments, send out SMS and voice mail blasts to remind them that payment is due, make personal phone calls we also provide 3 day notices which can incentive’s tenants to pay there is no way for us to guarantee that the tenant will pay rent. We do make every effort to collect rent on your behalf and to mitigate your loss of rent. We also seek to quickly get property repaired and ready for market as soon as possible for a reasonable price when it becomes vacant.

We do offer a tenant guarantee however which you can find in our management contract (http://propertymanagementoh.com/pma). It is intended to help save you money if a tenant does default on their lease. Specifically it it is a prorated guarantee in which we discount a charge to refill your property by a prorated amount.

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Contact our general manager, Irida Kokushta at 440-536-8688 / irida@rtserve.com so we can try and make it right. and it will go directly to Irida and our ownership team.

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