Why Realty Trust Services as your landlord

Why rent from Realty Trust Services We are a professional management company that can service all your needs. We have a 24 hour maintenance emergency hotline. We have a professional staff with a real location and office hours. You can pay our bill at any 711 or Ace Cash Express. You can pay our bill […]

Welcome to the tenant help section

Hi whether you are a current tenant or future tenant, look for answers to common questions. If you have further trouble or you don’t find the answer you need here please slick the support button or contact directly any appropriate contact. If you have been assigned a portfolio manager for current tenants then you need […]

Do you accept cosigners for applications?

We do accept and sometimes require co-signors (people signing to be liable on a lease that won’t be occupying property) as one way to increase the strength of an application and approve it. However there is some complexity here as not just any cosigner will help with any application defect. A cosigner needs to have […]

Can you tell us about your collections process?

Collections is an essential part of the property management business. We have an extensive collections process that starts before the months starts and ends when the tenant either catches up on all balances or they are out of the house. In short we use late fees, calls texts, 3 day notices delivered to the door […]

Will you interface with our home warranty service if I sign up with you?

There are quite a few companies that offer to lower the risk to owners of potential maintenance repairs that may come up. Although there are some owners that swear by them, here is what we have found about the majority of them: 1) They don’t cover many kinds of repairs 2) Many of our contractors […]

Will you interfere with our home warranty service if I sign up with you?

There are quite a few companies that offer to lower the risk to owners of potential maintenance repairs that may come up. Although there are some owners that swear by them, here is what we have found about the majority of them: 1) They don’t cover many kinds of repairs 2) Many of our contractors […]

Can you tell us about your collections process?

Collections is an essential part of the property management business. We have an extensive collections process that starts before the months starts and ends when the tenant either catches up on all balances or they are out of the house. In short we use late fees, calls texts, 3 day notices delivered to the door […]

Tenant Maintenance Portal Help

Please browse or search this knowledge base for answers to your questions. You can also use this same portal to submit tickets to request help with the following button or call 440-324-5275.