Why am I required to have tenant insurance? Why do you ask to be named on tenant insurance for $100,000 liability?

We received a call from a tenant. He works shift work and fell asleep while cooking and there was a fire....

How do I access or sign up for the tenant portal the first time?

If you don’t have a login then go to the tenant portal login area ( and click the sign up...

How do I pay rent online with Realty Trust Servcies? How can I pay rent via ACH / debit from my bank account (FREE)? How can I pay rent by credit card (with convenience fee)? How can I set up a reoccurring payment?

See this handy dandy video on how to login and make an online payment via credit card or direct debit...

How can I pay rent at Walmart, Ace Cash Express and other local locations?

Please see the following video that talks about how to use our Rent Money program to make low cost cash...

Why am I being charged a $35 fee to pay my rent? (HINT RENT PAYMENT SHOULD BE FREE)

If you pay your rent via ECHECK on your portal it is FREE! If you pay your rent via credit...

Easy video testimonial

Follow this link and click “Record Video” button to record a quick video testimonial using your webcam and computer microphone.

Yelp filters reviews. Unless you already use Yelp or plan to in the future, please choose another site. If you do use Yelp, you can post a review in one step. You can also sign up with your Facebook account. On our listing, just:
  • Click “Write a Review”
  • Rate your experience with us, leaving as much descriptive feedback as possible to help us as well as other potential customers
  • Click “Signup and Post” to complete the process

Note: This website is not affiliated with or endorsed by Yelp.

Facebook lets us stay connected with our customers, fans and friends—and now lets you review businesses.

From our Facebook page:

  • Log in or sign up if you haven’t already
  • Find the “Recommendations” widget in the body of the page and recommend us
  • Leave additional feedback at the prompt
  • “Like” our page if you want to stay connected with us

Note: This website is not affiliated with or endorsed by Facebook.

YP is “dedicated to helping local businesses and communities grow.” They collect ratings and reviews of local businesses and service providers.

You can use your Facebook account to post a review. From our listing:

  • Click “Write a review” in the talkbox below our listing

  • Write as much as you’d like and give us a star rating

  • Sign in with your username or Facebook

Note: This website is not affiliated with or endorsed by YP.

If you don’t already have a Google account, you should—use it to read and post reviews, as well as access other Google products like Gmail.

From our Google listing:

  • If prompted, sign up or log in

  • Leave your rating and feedback

  • Click post to share with others.

Note: This website is not affiliated with or endorsed by Google.

Thank you! We need your help. Would you share your experience on one of these sites?

If you have concerns you wish to address in private, please get in touch. Contact Us.

We strive for 100% customer satisfaction. If we fell short, please contact our owner, Andy Morris at 440-427-0123 ext 116 so he can try and make it right. You can also fill out the form below and it will go directly to Andy only.

If you do not wish to address your concerns here and prefer to post a review, click here.