What statements and reports can owners access?
There are 2 main kinds of statements that will be available in the statements tab of your portal. You want to know the kind of statement your are looking at and that is especially helpful 1) Owner statement simple – This is a chronological statement of all line items on your account with the date, […]
Video intro and walk through of owner portal
Your online portal that we offer via Propertyware is like your cockpit for your rental property investment with us. However just like that of a jet airplane – it can be a bit complex and maybe you will want to have a checklist or routine for going in periodically and making sure you are understanding […]
Explaining the my account tab of your portal
The My Account tab (this is the welcome page) of your portal gives you communication abilities with our team as well as some basic information about bills due and the ability to edit your personal information. If you want to update your photo then when we chat back and forth on Propertyware we can actually […]
I can’t access my owner portal
If you were invited in the last two days then you can find your portal email in your email by searching for it. The subject line of the email will be “Propertyware Owner Portal Access.” You can click on the link there to access and set up your portal. If you don’t have this email […]
Can I choose my tenants?
We have a leasing process and specific criteria which we apply across the board for approval of a tenant. In order to protect you and us from fair housing law suits we adhere to our approval process. If you choose to use our services to lease your home then it is important that we follow […]
My end of year statement doesn’t match my 1099
People often ask why the 1099 shows a different income than was sent to them by us during the year. This is because the IRS classifies management companies very similar to a payment processor such as PayPal. All income received by us is considered income to the owner. Your gross income received in the statement […]
Where can I find my end of year statement?
End of year statements – You can find your end of year statements in the portal, in the statements tab. There will be two end of year statements for each property: 1) A statement will total / subtotal expenses and income by category. 2) Another statement that will simply list all entries in chronological order with […]
Where can I find my 1099? When will I get my 1099?
1099 forms- You should have received 1099 form in your email via Track1099.com. These will typically be sent in the second half of January. If your income is received by a C or S Corp then you may not have received a 1099. After creating 1099 we will normally in the next several weeks manually upload […]
I want to make a contribution for property expenses however I have multiple bank accounts. How do I choose the correct bank account?
Your PropertyWare portal allows you to make online contributions. However it is somewhat simplistic in how it works when you have multiple bank accounts. When we normally pay your proceeds from multiple different / portfolios or properties to unique bank accounts each bank account is attached to a different corporate contact profile in PropertyWare. However […]
Are pets allowed?
Most of our properties allow pets on a case by case basis. Please see the listing at http://ohiorental.info for information on if pets are allowed. You can always email leasing@ohiorental.info to get more clarification on pets on a specific address before applying. We value pets as a company and encourage our owners to allow pets. […]
