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How do I pay my application fee?

You can pay your application fee online at http://ohiorental.info/pay If you are unable to pay online then you can drop off funds at the office for payment.

How do I apply for a rental home with Realty Trust Services, LLC?

Easy way: Go to http://OhioRental.info/applications/ and follow the steps to securely apply and pay the $35 per applicant 18 years old and older application fee online. Hard way: If you don’t know how to use a computer you can call our local leasing representative ( call leasing at (440) 447-6996) and you can have them […]

How soon can I schedule a lease signing?

Normally with in 24 hours of you reserving the property, we will send you a link to e-sign your lease.  That way this important legal document is reviewed and okay-ed well before move in and you can get ready for your move with confidence rather than anxiety.

How long will my “deposit” hold the property?

To reserve a property you need to pay a premises hold fee which holds the property for two weeks. This is a fee and not a deposit and will be applied to your cost of moving in the property (i.e. rent and deposit) only if you move in to the property. If you need more […]

If I am not approved will my application fee be returned?

Your application fee goes to pay for the cost of your report and the time it takes to process your application. It will NOT be returned because it has been used to pay those costs that we occur regardless of if you are approved.

How can I follow up on application I have made?

Email apps@rtsl.us or call  (440)447-6996. Please give us up to 2 business days. You can follow up before if there is additional information you would like to add to the application although usually you will have heard from us much sooner.

I have pets can I rent this property?

Most properties will accept pets on a case by case basis however this will vary per property. Consult the property listing page at OhioRental.info for latest information and if it isn’t clear then call (440) 484-5800.

What work are you planning on doing to this property?

If you expect work before move in, you should confirm this with the leasing staff by emailing leasing@rtserve.com.  You should assume that the home is being rented in its showing condition unless confirmed otherwise. The sames goes for presence and condition of appliances.

Easy video testimonial

Follow this link and click “Record Video” button to record a quick video testimonial using your webcam and computer microphone.

Yelp filters reviews. Unless you already use Yelp or plan to in the future, please choose another site. If you do use Yelp, you can post a review in one step. You can also sign up with your Facebook account. On our listing, just:
  • Click “Write a Review”
  • Rate your experience with us, leaving as much descriptive feedback as possible to help us as well as other potential customers
  • Click “Signup and Post” to complete the process

Note: This website is not affiliated with or endorsed by Yelp.

Facebook lets us stay connected with our customers, fans and friends—and now lets you review businesses.

From our Facebook page:

  • Log in or sign up if you haven’t already
  • Find the “Recommendations” widget in the body of the page and recommend us
  • Leave additional feedback at the prompt
  • “Like” our page if you want to stay connected with us

Note: This website is not affiliated with or endorsed by Facebook.

YP is “dedicated to helping local businesses and communities grow.” They collect ratings and reviews of local businesses and service providers.

You can use your Facebook account to post a review. From our listing:

  • Click “Write a review” in the talkbox below our listing

  • Write as much as you’d like and give us a star rating

  • Sign in with your username or Facebook

Note: This website is not affiliated with or endorsed by YP.

If you don’t already have a Google account, you should—use it to read and post reviews, as well as access other Google products like Gmail.

From our Google listing:

  • If prompted, sign up or log in

  • Leave your rating and feedback

  • Click post to share with others.

Note: This website is not affiliated with or endorsed by Google.

Thank you! We need your help. Would you share your experience on one of these sites?

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If you have concerns you wish to address in private, please get in touch. Contact Us.

Contact our general manager, Irida Kokushta at 440-536-8688 / irida@rtserve.com so we can try and make it right. and it will go directly to Irida and our ownership team.

If you do not wish to address your concerns here and prefer to post a review, click here.