VA for Property Management Company in US

Industry: Property Management/Real Estate

Job Title: Customer service coordinator

Main Responsibilities and Tasks:

Email & accounting research – Answer questions about accounting from property management customers via email help desk and property management accounting system

Make out going calls to utility companies and cities to verify properties are properly registered and fill out registration forms etc.
Enter payments into accounting software

Qualifications and Requirements:
Well-spoken in English, no verbal pauses, little to no Filipino accent, confident
Writes simple business and conversational English with no grammatical errors
Great with administrative work — task oriented, highly accurate, follows instructions well, values protocols and procedures
Awesome time management skills, minimal supervision needed
Real estate administrative experience an advantage
Customer service experience an advantage
Quick to learn, smart, self-motivated, not easily discouraged
Honest, loyal, empathetic
Committed to work, punctual, reliable, team-player
Must have fast and reliable internet – good enough to make phone calls on a daily basis (and an alternative if main internet bogs down)
Must stay with the company for at least 1 year
Work Schedule: Full time, long-term, night shift, Monday-Friday EST business hours (Philippine time 10 PM — 6 AM or 9 PM — 5 AM)

Pay Rate: PhP 15,000 to 21,000 monthly plus performance-based bonuses

How to Apply:
Briefly state in your cover letter why you are qualified for the post, highlighting any previous work experience relative to the job.

Please submit your resume to andy@rtserve.com and use the email subject line “VA Applicant“. If we like it we will send you a form to collect more information as well as schedule an interview! This is normally with in 1 business day.