Corporate Policies on Privacy

Realty Trust Services, LLC has developed this Privacy Statement so that you understand our privacy policy and have the opportunity to contact us with any suggestions or comments.  Realty Trust Services, LLC understands and values the privacy of our consumers and web site visitors. We collect information from our Web site visitors in an effort to provide a valuable web site experience. In addition, we utilize the information collected to notify you of changes to our services as well as communicating with you about products, services, contests and promotions. We strongly believe in using information responsibly and we maintain vigorous procedural safeguards that comply with all applicable federal regulations to protect all personal nonpublic information.

This Privacy Policy details the information we collect, the methods we employ to collect the information, the reasons why we collect your information and how and when we share information. Also included in this policy is the process for your own management of your personal information.

 

Informational Purposes

 

We are pleased to provide the Site for informational purposes regarding our Company.  However, the Site does not make guarantees of any kind regarding any properties or any product or service offered. You may request information regarding our Company by submitting your contact information.

 

What kind of information do we collect?

 

We may gather information in a variety of ways news letter optin forms, special offer opt in forms,optional membership, voluntary surveys and other online forms requesting additional information about a property, product or service. Information collected may include name, email address, mailing address, telephone numbers. In addition, for certain requests some financial details may need to be gathered including information regarding assets, employment and income, social security numbers and credit information. We may provide limited information regarding the people who request information, apply or become customers using proovely.io to highlight proof that people are purchasing.

 

Storage of personal information

We store your information indefinitely.

 

Securing Your Information

 

We will use reasonable precautions to protect the data and information under our control from misuse, loss or alteration, and will disclose such information pursuant to this Privacy Policy. However, no system can ensure complete security, and we are not responsible for any breach of security or for any actions of any third parties we believe to be responsible. Access to your information will be limited to appropriate personnel and contractors needing such information in the performance of their job functions. For example, if we need to ship something to you, we must share your name and address with a shipping company.

 

How do we use your information?

 

In some instances, we may share certain personal information regarding our customers. On occasion, we may disclose some or all of your personal information to business partners or sponsors. Business partners may include but are not limited to insurance companies, home warranty partners, moving companies and other companies that provide services to home owners. In addition, many promotional offers may require that we collect and share certain personal information with outside vendors.

Through our various partnerships, you may have the opportunity to receive materials or special offers from third parties.

 

Use of IP Address

 

Your IP address is a unique number used to identify your specific computer on a public network. We may collect IP addresses for the purpose of system administration, to analyze consumer behavior and trends and to audit the use and functionality of our Web site. IP addresses are not linked to personal identifying information and are normally kept anonymous. We may utilize an IP address to identify a Web site visitor when we feel it is necessary to enforce compliance with our site terms or to protect our service, site, consumers or others. In addition, we may utilize IP addresses for diagnostic and statistical purposes and to administer our Site.

 

Use of Cookies

 

Cookies are small files created by web sites, including our Site, that reside on your computers hard drive and that store information about your use of the web site. We may use cookies when you view different pages in our Site to maintain continuity between the pages. We also may use cookies for marketing purposes to ensure that you do not view the same banner advertisement repeatedly. If you choose to, you can set your web browser to reject cookies from our Site. Rejecting cookies from our Site may limit the ways in which you may use our Site. Please note that we may allow other companies presenting advertisements on some of the pages of our Site to set and access their cookies on your computer. Advertisers’ use of cookies is subject to their own privacy policies, not our Privacy Policy.

In addition to creating an easy web experience by saving your Web site preferences, we may use cookies to track Web site usage trends and patterns. These usage patterns and trends may help us enhance the services we provide to our online consumer.

You have the option of disabling your cookies via your browser preferences.

 

Link to Web Sites and Services

 

As a visitor to our web site, you should be aware that when you click on links that take you to a third-party Web site, you will be subject to their respective privacy policy. We are not responsible for the actions of third parties. It is important to read and understand the privacy policy of any Web site you may visit.

 

Other Information collection practices

 

This Privacy Policy governs how we collect information from you through our Site and how we use such information. This Privacy Policy does not apply to our data and information collection and use practices outside of the Site.

 

Modifying Account Information and Opting Out

 

You have the opportunity to ask us not to share information with third parties. In addition, we provide you with the opportunity to change or delete any personal information you may have provided to us. To make changes to your personal profile you may e mail us at andy@RTServe.com.

 

Unsubscribing from all or select information

 

To unsubscribe to email correspondence you can simply click on the link provided in each email or if the email is a personal email you can reply and request there to be no further correspondence.

 

How Our Policy is Monitored

 

If you have questions or concerns regarding this statement, you should e mail andy@RTServe.com with any questions.

If you have questions or concerns regarding the Privacy Policy, please do not hesitate to contact us at (440) 427-0123.

 

Notification of Changes

 

If we decide to change our Privacy Policy, we will post those changes on our Sites home page so our users are always aware of what information we collect, use and disclose. If at any point we decide to use or disclose users personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users may choose whether or not we can use their information in such a different manner. We will otherwise use and disclose a users personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected.

Easy video testimonial

Follow this link and click “Record Video” button to record a quick video testimonial using your webcam and computer microphone.

Yelp filters reviews. Unless you already use Yelp or plan to in the future, please choose another site. If you do use Yelp, you can post a review in one step. You can also sign up with your Facebook account. On our listing, just:
  • Click “Write a Review”
  • Rate your experience with us, leaving as much descriptive feedback as possible to help us as well as other potential customers
  • Click “Signup and Post” to complete the process

Note: This website is not affiliated with or endorsed by Yelp.

Facebook lets us stay connected with our customers, fans and friends—and now lets you review businesses.

From our Facebook page:

  • Log in or sign up if you haven’t already
  • Find the “Recommendations” widget in the body of the page and recommend us
  • Leave additional feedback at the prompt
  • “Like” our page if you want to stay connected with us

Note: This website is not affiliated with or endorsed by Facebook.

YP is “dedicated to helping local businesses and communities grow.” They collect ratings and reviews of local businesses and service providers.

You can use your Facebook account to post a review. From our listing:

  • Click “Write a review” in the talkbox below our listing

  • Write as much as you’d like and give us a star rating

  • Sign in with your username or Facebook

Note: This website is not affiliated with or endorsed by YP.

If you don’t already have a Google account, you should—use it to read and post reviews, as well as access other Google products like Gmail.

From our Google listing:

  • If prompted, sign up or log in

  • Leave your rating and feedback

  • Click post to share with others.

Note: This website is not affiliated with or endorsed by Google.

Thank you! We need your help. Would you share your experience on one of these sites?

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If you have concerns you wish to address in private, please get in touch. Contact Us.

Contact our general manager, Irida Kokushta at 440-536-8688 / irida@rtserve.com so we can try and make it right. and it will go directly to Irida and our ownership team.

If you do not wish to address your concerns here and prefer to post a review, click here.